background image

Help


We’ve tried to make finding your way around our website as simple as possible. However if you are struggling to find what you’re looking for, here are a few tips :

CLEARANCE LINES are on a first come, first served basis. Stock figures shown are updated 3 times a day but cannot be guaranteed, particularly during busy periods. Clearance lines are added at midnight on the 1st of every month.

CARRIAGE AND HANDLING CHARGES (if applicable) are shown at the checkout. Carriage paid for mainland UK is £200 of in stock lines. For further details on carriage please contact the sales office.

NEW LINES in stock can be viewed either by looking at what’s new since you last ordered (regardless of how you ordered eg web, phone, via the rep) or lines new in stock in the last 3 months.

OUT OF STOCK LINES. All lines out of stock are clearly marked, together with the approximate delivery date to ourselves. For in-stock alternatives, click on the product image.

FEATURED PRODUCTS - not to be missed! We have selected products and promotions we think will be of interest to you. Check out what's in there every time you go on line.

PREVIOUSLY PURCHASED shows you every product you have purchased in the last 12 months. This facility allows you to order your favourite lines and offers alternatives if a line is out of stock.

COMPLETE ORDER. Your order will remain in your basket for up to a month, allowing you to add to your order. When you are ready to place your order don’t forget to click on COMPLETE ORDER. If you have an order reference or special delivery instructions, add them here. Please ensure that you have selected the correct delivery address by using the drop down box.

ORDERING A CATALOGUE can be done by simply clicking on catalogue. Your catalogue will be bespoke to you and you can choose what you want in it by selecting by brand or product category (or both). MY PERSONALISED CATALOGUE will produce a default catalogue showing all lines within the product categories you have purchased in the last 12 months.

NARROWING YOUR SEARCH. There are lots of tools on the website to help you find exactly what you are looking for.
  • Keyword - Use this facility to help narrow your search, e.g. 'butterfly' will show you all of our butterfly lines.

  • Brand - Use this button to search for a particular brand, e.g. William Widdop, Talking Pictures.

  • Category - Use this option if you know the type of product you are looking for, e.g. Figurines > Animal > Elephant, Home Accessories > Wall & Table Art

  • Occasions - Search by the type of occasion, e.g. Wedding, Father's Day.

Don’t forget you can view your account details and lines on back order by clicking on these tabs.

If you have any suggestions on how we can improve the site or if you need more information, our award winning support team are available on 0161 688 1226 (weekdays 8.30am – 5 pm) or email them at sales@widdop.co.uk

© Widdop Bingham & Co. Ltd 2012 All Rights Reserved
   © Copyright Widdop and Co. 2016 - All rights reserved   | Privacy & Cookies | Privacy & Cookies | Website Terms of Use | Trading Terms & Conditions | Help
Follow Widdop on Twitter Join Widdop on Facebook